At hai baji, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you have over your own information. We keep things plain and honest — no legal jargon designed to confuse.
Our Commitments
These are the core principles that guide how hai baji handles your personal data every single day.
All personal data stored by hai baji is encrypted at rest using industry-standard protocols. Your account details, payment information and transaction history are protected against unauthorised access at every level of our infrastructure.
Hai baji does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used only to operate the platform, process payments and comply with legal obligations — nothing else.
You have the right to access, correct or request deletion of your personal data at any time. Contact our support team and we will process your request promptly. Your data belongs to you — we just look after it while you use the platform.
Hai baji only sends communications that are relevant to your account or that you have explicitly opted into. You can manage your communication preferences from your account settings at any time and unsubscribe from promotional emails with a single click.
We only collect the personal data that is genuinely necessary to provide the hai baji service. We do not collect data speculatively or build profiles beyond what is needed for account management, payment processing and legal compliance.
Hai baji retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
About This Policy: This Privacy Policy applies to all users of the hai baji platform, including the website, mobile app and any related services. By using hai baji, you confirm that you have read and understood how we handle your personal data. If you have any questions, our support team is available 24/7.
Hai baji is committed to protecting the privacy of everyone who uses our platform. This privacy policy sets out in clear terms what personal data we collect from you, the purposes for which we use it, who we may share it with and the rights you have in relation to your own information.
We understand that privacy matters deeply to our players in Bangladesh. When you register on hai baji, deposit funds via bKash or Nagad, or simply browse our game library, you are trusting us with your personal information. We take that trust seriously and handle your data with care, transparency and respect.
This policy applies to all personal data collected through the hai baji website, mobile application and any customer support interactions. It should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which contain additional information relevant to your use of the platform.
Hai baji collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:
Minimum Necessary: Hai baji only collects data that is genuinely needed to operate the platform, process your transactions and comply with legal requirements. We do not collect sensitive personal data such as health information, religious beliefs or political opinions.
The personal data collected by hai baji is used for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described below.
| Purpose | Data Used |
|---|---|
| Creating and managing your hai baji account | Registration data, identity verification data |
| Processing deposits and withdrawals | Payment method details, transaction data |
| Verifying your age and identity | Date of birth, ID documents, selfie verification |
| Providing customer support | Account data, communication history |
| Detecting and preventing fraud | Technical data, transaction data, gaming data |
| Complying with legal and regulatory obligations | Identity data, transaction data |
| Sending account notifications and service updates | Contact details, account preferences |
| Sending promotional offers (with your consent) | Contact details, gaming preferences |
| Improving the platform and user experience | Technical data, usage data (anonymised) |
Hai baji will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without first giving you the opportunity to request human review of that decision.
Every time hai baji processes your personal data, we do so on one of the following legal grounds:
Hai baji does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy.
To process your deposits and withdrawals, hai baji shares relevant payment details with mobile financial service providers such as bKash, Nagad and Rocket. These providers operate under their own privacy policies and are bound by strict data security standards.
To comply with age verification and anti-money laundering requirements, hai baji may share identity documents with accredited third-party verification services. These services are contractually bound to use your data only for verification purposes.
Hai baji uses trusted technology partners for hosting, analytics and platform operations. These partners act as data processors on our behalf and are permitted to use your data only in accordance with our instructions.
Hai baji may disclose personal data to law enforcement agencies, regulatory bodies or courts where required to do so by law, or where we believe disclosure is necessary to protect the rights, property or safety of hai baji, our players or the public.
No Third-Party Marketing: Hai baji never shares your personal data with third parties for their own marketing purposes. Any promotional communications you receive will come directly from hai baji and only if you have opted in to receive them.
Hai baji uses cookies and similar tracking technologies to operate the platform, remember your preferences and understand how players use our services. Here is what we use and why:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the hai baji platform.
Protecting your personal data is a top priority for hai baji. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration or disclosure.
Data Breach Notification: In the unlikely event of a data breach that poses a risk to your rights and freedoms, hai baji will notify affected players without undue delay and take immediate steps to contain and remediate the breach.
Hai baji retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. The specific retention periods we apply are as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a hai baji player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected].
Response Time: Hai baji will respond to all data rights requests within 30 days of receipt. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.
The hai baji platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account immediately and delete all associated data.
If you are a parent or guardian and believe that your child has registered on hai baji, please contact our support team immediately at [email protected] and we will take prompt action.
Hai baji may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated policy will always be available on this page with a revised effective date at the top. We encourage you to review this page periodically so you are always aware of how hai baji handles your personal data. Continued use of the platform after an update constitutes acceptance of the revised policy.
If you have any questions, concerns or requests relating to this privacy policy or the way hai baji handles your personal data, please get in touch with our team. We are here to help and will respond as quickly as possible.
For formal data rights requests, please email us with the subject line "Data Rights Request" and include your registered account email address so we can locate your records quickly.
Complaints: If you are not satisfied with how hai baji has handled your personal data or responded to a data rights request, you have the right to raise a complaint. Please contact our support team in the first instance and we will do our best to resolve the matter fairly.